TERMS AND CONDITIONS

Please read our terms and conditions before making a booking.  By booking a tour with us you are agreeing to our terms and conditions.

 

TOURS ARE USUALLY BOOKED ON A HALF OR FULL DAY BASIS. 

 

A HALF DAY IS UP TO 4 HOURS IN THE MORNING OR THE AFTERNOON.

 

A FULL DAY IS OVER 4 HOURS AND UP TO 8 HOURS.

 

Please contact us for current guided tour rates.  From October to March we offer a 10% reduction on summer rates.

 

FOR DRIVER AND VEHICLE HIRE AN HOURLY RATE APPLIES, AS LAID DOWN BY ORKNEY ISLANDS COUNCIL

This is currently £40.00 an hour for up to 4 people in the vehicle and £60.00 an hour for 5 - 7 people.

 

 

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ADDITIONAL CHARGES

Any ferry crossing which forms part of the agreed itinerary will be paid by the client.

 

The cost of the tours does not include any entry fees to sites or meals.

 

Water is supplied on all tours.

 

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PAYMENT

We have no credit card facilities/

Payment can be made:

By cheque payable to Sue Casely drawn on a UK bank,

send to - Hilltop, Ireland Road, Stenness, Orkney KW16 3EZ, UK

 

By international SWIFT / BACS  transfer. 

PLEASE NOTE -  All bank charges will be met by the client.

 

Payment can also be made by cash on the day of the tour, in pounds sterling please.

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DEPOSIT AND CANCELLATION

We no longer ask for a deposit and do not charge a cancellation fee. This applies if your ship is unable to dock due to bad weather.

 

IN THE VERY RARE OCCASION THAT WE HAVE TO CANCEL A TOUR WE WILL ENDEVOUR TO FIND YOU AN ALTERNATIVE DRIVER GUIDE.  HOWEVER THERE ARE LIMITED NUMBERS OF TOUR GUIDES AND DRIVERS ON ORKNEY AND ON BUSY CRUISE SHIP DAYS THIS MAY NOT BE POSSIBLE.